New Opportunities with K&C LINk                              

K&C LINk are actively seeking interested members to represent us at the following opportunities:

1) Quality Accounts

From June 2010, all providers of NHS services will be required by law to produce Quality Accounts: annual reports to the public on the quality of services they deliver. The aim of these is to improve public accountability and to ensure boards of NHS organisations are not only reporting on the quality of their services, but also setting out the improvement plans they intend to take as a result.

We should note that these QAs are intended to be reports to the public (not to the PCTs or Monitor) and that they are intended to compare the services of healthcare providers so that users - in theory anyway - have the basis of an informed choice between service providers.

The measurements are separated into three key areas: safe care, effective care and a positive patient experience. Measurements are determined by reference to clinical metrics, data regarding key indicators such as the incidence of healthcare associated infections, comparative mortality rates and consultation with patients and families.

We are now looking for LINk members with an interest in/experience of the following Trusts:

Chelsea & Westminster Hospital Foundation Trust

Imperial College Healthcare NHS Trust

Central North West London Mental Health Trust

What we need from you?

We will ask you to consider the public and patient experience of these Trusts locally in K&C.  We will also need you to meet and work cross borough with other LINks to discuss the content of the Quality Accounts from these Trusts.

We will provide you with all training and support required.

2) Housing, Environmental Health and Adult Social Care

This Committee scrutiniese the condition of adult social care and environmental health and also assesses how cabinet members are responding to important housing issues.  It is chaired by Councillor Mary Weale.  We now need a LINk member to attend this meeting every second month to update the Committee on the work of K&C LINk.  This group meets in the evenings in Kensington Town Hall.

3) Family & Children’s Services

Alongside its important work monitoring school performance, Cllr Campbell’s Committee ensures that the borough delivers on its commitment to children’s social care, youth services and libraries. It is chaired by Councillor Elizabeth Campbell Councillor.  We now need a LINk member to attend this meeting every second month to update the Committee on the work of K&C LINk.  This group meets in the evenings in Kensington Town Hall.

K&C LINk will provide all necessary support for you to attend these meetings – training, expenses, background information etc.  If you would like further information or would like to register your interest please contact Paula Murphy, K&C LINk Coordinator on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or ph: 020 8968 7049 before March 23rd.

The K&C LINk Management Group will make a final decision on LINk representatives on March 25^th 2010

Janice Stevens CBE, National Programme Director of Health and David Kester, Chief Executive of the Design Council, invite you to view and feedback on ground-breaking new products and services to improve patient dignity and privacy in hospital.

Sessions are being held specifically for former patients to give their views on 24 and 25 March at the Design Council in London.  The new ideas include patient clothing, new ward layouts, washing and toilet facilities, and systems to help patients feel more secure as they move between wards.

You can attend at anytime during the session and we anticipate it will take approximately 1 hour to view all the concepts and prototypes and provide your feedback. Please contact K&C LINk now to book your session!  Options are the afternoon of March 24th or the morning of March 25th.